At Activate, we have always taken great pride in the high standards of service that we provide to our clients…and we have received many ‘rave reviews’ for the quality of our work in delivering events all around the world.
However, as Activate continues to grow and evolve, we also recognise that we cannot stand still; continuous review and improvement of the way we function as a business is critical to our success, both now and in the future.
We have therefore invested considerable time and effort this year in reviewing the fundamentals of what we do, how we do it…and why.
We know we deliver great events for our clients, but we also wanted to ensure that the systems and operational processes & procedures which underpin our business are robust, effective, future-proof and that they meet, (or ideally exceed), recognised industry standards.
We are therefore very excited to announce that we have been certified with an ISO 9001:2015 accreditation!
Having an ISO 9001:2015 certification means we have been independently assessed and recognised for implementing quality management system requirements across all areas of our business. This includes how we:
• Minimise risk and maintain our service quality at the highest possible standard.
• Handle our clients’ payments and data.
• Operate to the latest industry requirements and deliver results for our clients.
• Train and develop our talented team members.
• Manage our suppliers.
The list goes on, but we are definitely honoured to have been acknowledged for all our hard work.
As you may already know, we previously held ISO 9001:2008 certification, however, increased globalization has changed the way we do business, with a need to embrace new technologies and to operate a more complex supply chain than we did in the past.
In addition, there are increased expectations from customers and other stakeholders, so the new ISO 9001:2015 qualification places a significant focus on performance – particularly enhancing customer service & satisfaction, minimising risk and effective supply chain management.
Our ISO 9001:2015 accreditation means that when you commission Activate to manage your event, you can be entirely confident that:
We look forward to working with you!